Terms and obligations of the parties
By clicking "Place an order" button you accept the conditions of sale.
The conditions of sale in "Northern gems" online-shop (hereinafter referred to as "The Seller") are as follows:
1. The Seller shall not bear any responsibility for the reliability of information which was indicated by the Buyer when placing an order.
2. Personally identifiable information such as name, email address, phone number, postal address, and IP address, is used by the Seller only for legitimate business purposes, i.e., to process purchases, to contact individuals regarding purchases and special offers. The Seller does not sell, share, lease or rent any email addresses or other personal information.
3. We will not sell or share the newsletter mailing list with any other company. We will not "SPAM" this mailing list.
4. The Seller completes an order and informs the Buyer about it via the e-mail address stated by him. The letter shall also include all the payment details for the order.
5. The Buyer is responsible for keeping all the documents confirming the fact of payment till the moment the payment arrives to the account of the Seller.
6. The Seller is responsible for keeping all the post office receipts till the moment the Buyer receives the goods posted.
7. If any problems occur because of the improper execution of duties by the postal services and/or the customs the Seller assists the Buyer in solving this problems. The Seller should not bear any responsibility for any actions of the postal services and/or the customs.
8. In accordance with consumer legislation of the Russian Federation and "Concerning the Protection of Consumer Rights" law the Buyer can return the items to the Seller within 14 days of the fact of purchase. The date of purchase is considered to be the day the Buyer gets the postal item in the post office. The Seller refunds the Buyer the costs of the purchased items excluding money transfer fees and postage fees. The procedure of sending the items back is negotiable.
9. "Northern gems" online shop accepts through a bank payments.
"Northern gems" online shop provides its activity in accordance with the legislation of the Russian Federation acting through sole proprietor. Primary State Registration Number of the Sole Proprietor is № 311510329200017
Physical address of the shop is 184250, Russia, Murmansk region.
There are following ways to contact us
2. Via email admin(dog)nordsteiner.org
3. If force majeure occurs please use the phone number you can find on the page header.
NOTE! First of all, you are phoning to Russia, Murmansk region. Secondly, my oral English is currently rather poor while my written English is pretty good. So I will understand the message of yours better if it arrives in written form.